Virtual Switchboard

Are your customers on hold for too long?

With a 3 Switchboard service your business doesn't have to worry about it's incoming calls again.

• Eliminate complicated and expensive switchboard equipment & VRS systems.
• No more telephony costs from transferring customers between offices, or to mobiles.
• Multiple calls can be taken simultaneously and you are not restricted by the number of incoming lines.

Whether you choose to use 3 Switch to manage your call overflow, after hours, only on training days, or all the time, our operators will answer your calls professionally. we will attempt an announced transfer to the requested staff member or department. If they are unavailable, or do not wish to take the call, we'll take a message and send it by Page/SMS and/or email.

3 Switchboard Benefits

• Business is growing and changing with more customers, more staff and MORE CALLS.
• Responses & message delivery options can be customised to suit the requirements of each staff member.
• Multiple sites are answered in one central location.
• Phones and mobiles from any location can be forwarded to your 3 switch service 24/7.
• Using our Online Account management tool enables staff listing & contact information to be viewed and updated simply anytime.

Other 3 Live Answering solutions include:

• Personalised / Business answering services
• Lone worker Services
• Escalation Services
• Crisis Management
• Order Taking